IT leaders are under growing pressure to provide endpoint devices that enable employee productivity and can be supported with small IT teams and budgets. Interviewed and surveyed IT decision-makers...

This InfoBrief draws upon primary survey research from IDC to explore key challenges and requirements for companies as they better prepare their workers to succeed in an era of AI-enabled businesse...

With the recent democratization of Generative AI, the public can now access intelligent data that elevates the everyday work experience. It provides users with vast amounts of information, and also...

We believe innovation begins with people. Dell Technologies offers an unmatched, comprehensive portfolio of intelligent solutions that Delight end-users Simplify IT Advance sustainability. That’...

IT leaders are under growing pressure to provide endpoint devices that enable employee productivity and can be supported with small IT teams and budgets. Interviewed and surveyed IT decision-makers...

In the Profel Group, every element of the IT landscape revolves around production. For the manufacturer of doors, windows and aluminium profiles, it is essential that the machines in the factories ...

Premier Foods is one of the UK's biggest food manufacturing companies and employs over 4,000 people at 15 sites across Britain. The company is dedicated to making products from quality ingredients ...

According to Finances Online, 91% of customers who receive poor customer service leave without warning, and 47% of them switch brands. Swift support and seamless experiences are critical to keeping...

Customers today want everything, everywhere, all at once-and the resolutions have to be fast, customized, and contextual. Personalized customer experiences are key to winning and delighting custome...

University IT teams providing service management are expected to do more with fewer resources. According to Fresh service Service Management Benchmark Report 2023, university IT teams take the long...