Today’s customers expect more, and their expectations for what constitutes a great customer experience are being redefined. This has increased the urgency for marketers to understand their customer...

There are a lot of pieces in the cloud security puzzle, and sometimes it can seem like it’s not clear how they fit in the big picture. Think cloud access security brokers (CASBs). Or cloud workload...

As part of the Cybersecurity Insiders Product Review series, we are reviewing Trend Micro Cloud One, a comprehensive and powerful cloud security platform for developers, security teams, and busines...

A cloud-native application protection platform (CNAPP) consolidates your security tools, helping development, DevOps, cloud, and security teams sort each piece and see the big picture.

After implementing Freshworks suite of solutions, Trainline has noted improvements in their business fueled by various capabilities of the Freshworks eco system. These include: Increased cus...

Freshworks out-of-the-box functionality, intuitive user experience and dedicated team enabled Thomas Cook to achieve it's vision quickly through a seamless and rapid implementation cycle. Freshdeck...

Freshworks out-of-the-box functionality, intuitive user experience and dedicated team enabled Thomas Cook to achieve it's vision quickly through a seamless and rapid implementation cycle. Freshdeck...

Ivendi sought a partner that could effectively aid them in connecting retail. Freshworks helped them stay true to their customer service philosophy by empowering IVendi with: Real-time automated...

Ivendi sought a partner that could effectively aid them in connecting retail. Freshworks helped them stay true to their customer service philosophy by empowering IVendi with: Real-time automated...

Hamleys of London Limited is the finest toy shop brand in the world. With a legacy of over 250 years, Hamleys is known for it's toys, entertainment and service. The company is owned by C. Banner, a...