Managing Regulatory Complexity While Transitioning to UCaaS and CCaaS

(UCaaS) subscribership increased from 27% in 2019 to 41% in 2020 and continues to grow. The global Contact Center as a Service (CCaaS) market is also on the upswing, expected to reach a compound annual growth rate (CAGR) of more than 16% by 2028.

As organizations begin using these solutions, they are quickly seeing positive results: increased scalability, higher productivity and greater user satisfaction, and a strong move toward the omnichannel customer experience. And as benefits accrue, it’s natural for businesses to consider expanding their UCaaS and CCaaS solutions to other countries where they do business.

Avaa white paper

Maksuton lataus

Syötä yhteystietosi ja napsauta latauspainiketta. Saat sähköpostiviestin, joka sisältää latauslinkin.

Herra

Rouva

I consent to B2B Media Group GmbH with its affiliated companies and ORANGE BUSINESS SERVICES processing my data for marketing purposes, in particular for marketing-related contact via email and telephone.

You can withdraw your consent at any time by emailing privacy@b2bmg.com (subject: ORANGE BUSINESS SERVICES). Further information can be found in the Privacy Notice.

Privacy / download conditions:

Date: 1.8.2018

Client

B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

ORANGE BUSINESS SERVICES

Tähdellä (*) merkityt kentät ovat pakollisia