Insights from 2020 – New Workforce Priorities Shift the IT Landscape

To better understand the impacts of the COVID-19 pandemic on organizations, VMware commissioned Forrester Consulting to survey 526 decision-makers with responsibility for strategy and security from various industries globally on how the challenges of suddenly shifting to a remote workforce affected their company and what they perceive as the future of remote work. The pandemic illuminated and exacerbated preexisting issues regarding security, technology and employee experience.

Security is top of mind. Over 35% of organizations experienced an increase in security events since their workforce went more remote, exacerbated by a lack of resources and insufficient staffing. The staff in place found themselves spending too much time addressing day-to-day tasks. Enterprises are focusing on future-proofing their organization and improving their security posture in terms of safeguarding endpoints, protecting data, and managing access.