• You are under pressure to optimize workflows and revenue streams quickly, but utilizing the same resources?
• You can’t bill your customer the same day you rendered the service, due to paper-based workflows and double entry of data?
• You have difficulties allocating the right technicians to do the job within the expected time?
• You have no access to real-time analytics on SLAs, fix rates, customer satisfaction, etc.?
Solution
• Enable your service technicians to cross- and upsell. In most cases times they know the customer better than your sales reps.
• Movilizer offers personalized service reports with digital signature and e-mail add-on for a faster invoicing process.
• Movilizer enables you to follow continuous improvement: More first-time fixes, close work orders faster, digitalize paperbased
processes, track your technicians / assets / spare parts.
• Empower your service technicians with the info and tools they need and eliminate waste of time.
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