How National Grid Strengthened Cyber Resilience Across Critical Infrastructure

Strengthening behavioural resilience across 28,000 colleagues

Through bespoke, role-specific learning at National Grid, delivering energy safely and reliably across the UK and US demands more than generic security awareness training.

National Grid needed a human risk programme that reflected real operational pressures, high-impact roles, and the evolving threat landscape shaped by generative AI.

In partnership with MetaCompliance, National Grid implemented a structured, dual-stream learning model that combines organisation-wide consistency with highly targeted education for elevated-risk roles.