The real-world impact of AI agents on Customer Experience by Google Cloud

Today’s customers have high expectations. 65% will switch brands because of a poor customer experience.

But the challenge isn’t just meeting customer demands, it’s exceeding them at scale.

From General Motors to Motorola, leading companies are using AI agents to respond to customer needs in the moment.

Explore 15 real-world stories from organizations building the next era of customer service.

Download now to learn how they’re doing it.

View Google Cloud Whitepaper

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Date: 1.8.2018

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