Client: IBM US
Format: Whitepaper
Size: 145 KB
Language: English
Date: 27.10.2025

The Top 10 Metrics to Manage the Business of IT

For years, technology leaders relied on legacy metrics that didn’t fully capture IT spend, consumption, or value—and often failed to resonate with finance counterparts. Today, the principles of Technology Business Management (TBM) provide a standardized way to understand and communicate technology costs and value in terms the business can act on. This guide summarizes the top 10 metrics every IT leader needs to manage the business of IT effectively. 

Learn how to track financial fundamentals, monitor project delivery, measure business value, and assess innovation and agility. Discover which areas of spend are over or under plan, how to ensure projects deliver on time and on budget, and how to align IT investments with strategic business objectives. Use these metrics to detect anomalies, optimize technology spend, and demonstrate IT’s impact across the enterprise. 

Download The Top 10 Metrics to Manage the Business of IT to see how leading organizations apply TBM principles to translate IT spend into clear business outcomes and measurable ROI.
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Date: 1.8.2018

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