Client: ServiceNow UK Ltd
Format: E-Book
Dimensiune: 1,92 MB
Limbă: Engleză
Dată: 26.04.2024
Deliver more reliable digital services
Without modern IT service operations, you’re flying blind
Ask yourself honestly: Are your IT service desk agents empowered to succeed? Do they work as a unified team with IT operators to resolve issues across the enterprise or are they isolated and only focused on their own silo?
To enable this collaboration, you must start with a cloud-based ITSM solution that lets you add robust ITOps capabilities on the same platform—a critical first step to modernizing your IT services and operations. When you do that, you eliminate silos, streamline processes, and create a solid, common data foundation. The service operations solution from ServiceNow—a nine-time Gartner® Magic Quadrant Leader in ITSM—leads to accelerated service delivery, improved service quality, reduced costs, and staff who are freed up to focus on the most innovative work.
Ask yourself honestly: Are your IT service desk agents empowered to succeed? Do they work as a unified team with IT operators to resolve issues across the enterprise or are they isolated and only focused on their own silo?
To enable this collaboration, you must start with a cloud-based ITSM solution that lets you add robust ITOps capabilities on the same platform—a critical first step to modernizing your IT services and operations. When you do that, you eliminate silos, streamline processes, and create a solid, common data foundation. The service operations solution from ServiceNow—a nine-time Gartner® Magic Quadrant Leader in ITSM—leads to accelerated service delivery, improved service quality, reduced costs, and staff who are freed up to focus on the most innovative work.
